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Basic Information

Tri-County Technical College
CCE-Material Handler & Certified Logistics Associate (CLA)
The 54-HOUR Material Handler/Certified Logistics Associate (CLA) Certificate program offers both prospective employees and entry-level workers the opportunity to demonstrate that they have acquired the skills increasingly needed in the technology-intensive jobs of the 21st century. The CLA credentialing system is based on industry-defined, annually updated national standards for the core technical competencies of frontline material handling and distribution workers in production sites, warehouses, distribution centers, and transporters. I. Certified Logistics Associate (CLA) - 30 hrs This course is an introduction to the logistics career field and is intended to provide a solid foundation for all individuals pursuing employment in the transportation, distribution, and logistics industry. Students will study the planning, management, and movement of people, materials, and products by road, air, rail, pipeline, and water. This course is designed as an introduction to the activities associated with transportation, warehousing/distribution/material handling, and inventory management. Additional information includes industry history, legal and regulatory issues, documentation requirements, safety, and security concerns. Students will be eligible to test for the nationally recognized certification as a Certified Logistics Associate (CLA). Topics include: • Global Supply Chain Logistics o Describe the principal elements of the global supply chain logistics life cycle. o Describe the roles and responsibilities of the supply chain. o List the five modes of transportation. o Explain how material handling affects a company’s viability and profitability. o Define basic principles of cost-effectiveness throughout the supply chain. • The Logistics Environment o Identify major security requirements applicable to the logistics environment. o List four main initiatives that improve international logistics security. o Cite examples of how logistics activities impact the environment o Cite two common warehouse layout options. o Describe different types of docks • Material Handling Equipment o List examples of manually operated equipment o List types of lift trucks o List types of loading dock equipment. o Describe function and types of conveyors o Identify common automated systems used in material handling. • Safety Principles o Identify the principle of federal safety organizations and their fundamental requirements. o Identify characteristics of a safe, clean, and orderly work environment. o List emergency safety procedures o List common safety markings and signs. o List types of fire extinguishers. • Safe Material Handling & Equipment Operation o List basic safe material handling practices. o Identify types, functionality, and use of personal protective equipment. o List equipment safety features. o Describe the two basic types of maintenance. • Quality Control Principles o Identify and characterize key quality control systems in a logistics environment. o Provide examples of how frontline workers support these systems. o Provide examples of how frontline workers support these systems. o Explain quality audits and how frontline workers support them. o Explain how to present quality improvement recommendations to supervisors. • Work Communication o Explain methods of effective communication between shifts. o Explain methods of effective communication to both internal and external customers. o Identify ways to elicit clear statements of customer requirements and specifications. o Provide examples of effective written communications in the workplace. o Provide examples of effective oral communications in the workplace. • Teamwork & Good Workplace Conduct to Solve Problems o Describe a high-performance team. o List characteristics of an effective team member o Explain ways to set team goals. o Identify the use of a team environment to solve problems and resolve conflict. o Describe the typical requirements for good workplace conduct. II. Forklift Safety & Operations Forklift Simulator Activities – 16 hours Students will begin training on forklift simulators. Forklift simulators put students at the controls of a typical "factory" forklift (also called "forklift truck" or "lift truck") with rear-wheel steering. Many different kinds of situations typical of factories, warehouses, and distribution centers are presented, in order to address the training needs of a wide variety of customers using different operational practices. Students will receive 16 hours of training on the forklift simulators (8 hours on the Forklift Personal Simulator and 8 hours on the Reach Lift Truck Personal Simulator). Students will practice on seven "Simulation Modules" of increasing difficulty, as follows: • Controls Familiarization • Slalom, for driving forwards, with and without loads • Ramp Driving, for driving forwards and backwards, up and down ramps, with and without loads • working with Selective Pallet Racks • working with Drive-In / Drive-Through Racks • working with oversized loads and Cantilever Racks and a Flatbed Truck, positioned outside • working at Loading Docks, with two different kinds of trucks Forklift Driving Activities – 8 hours In addition, students will experience hands-on forklift training, including 4 hours of training on a Forklift truck and 4 hours on a Reach Lift truck. Evaluation activities will include: • Inspect forklift and driving course. • Start and stop forklift. • Drive forward in a specific pattern. • Drive around cones and other structures. • Practice load handling. • Stop and use the horn. • Perform forward slalom, reverse slalom, forward slalom 2, and load handling.
High School Diploma or Equivalent


All Student Program Completed Rate All Student Credential Attainment Rate All Student Employment Rate During 2nd Quarter After Exit All Student Employment Rate During 4th Quarter After Exit All Student Median Earnings in Employment During the 2nd Quarter After Exit WIOA Participant Program Completion Rate WIOA Participant Credential Attainment Rate WIOA Participant Employment Rate During 2nd Quarter After Exit WIOA Participant Employment Rate During 4th Quarter After Exit WIOA Participant Median Earnings in Employment During the 2nd Quarter After Exit

NOTE:  "N/A" indicates that there is insufficient data and/or a program served fewer than ten WIOA students to calculate the performance measures at this time.