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Basic Information

Tri-County Technical College
CCE-Help Desk Analyst: Tier 1 Support Specialist
If you're interested in being a part of the computer industry, working in customer support is a great place to start. The Help Desk Analyst: Tier 1 Support Specialist Online Training Program will give you the skills to work in this exciting field. This online certificate program is offered in partnership with major colleges, universities, and other accredited education providers. The Help Desk Analyst: Tier 1 Support Specialist course is a preparation for the Support Performance Tier-1 Support Specialist (SPC-T1SS) Certification*. Students who complete the Tier 1 Support Specialist course have the option to sit for the SPC-T1SS Certification exam at no additional cost. Students who complete the course with a passing grade will receive a certificate of completion. Additionally, students who complete the course and the certification exam (both with a passing grade) will receive two certificates; one that shows course completion and one that states SPC-T1SS certified.
www.tctc.edu/learn
2017
1:1
High School Diploma or Equivalent

$1695.00


All Student Program Completed Rate All Student Credential Attainment Rate All Student Employment Rate During 2nd Quarter After Exit All Student Employment Rate During 4th Quarter After Exit All Student Median Earnings in Employment During the 2nd Quarter After Exit WIOA Participant Program Completion Rate WIOA Participant Credential Attainment Rate WIOA Participant Employment Rate During 2nd Quarter After Exit WIOA Participant Employment Rate During 4th Quarter After Exit WIOA Participant Median Earnings in Employment During the 2nd Quarter After Exit


NOTE:  "N/A" indicates that there is insufficient data and/or a program served fewer than ten WIOA students to calculate the performance measures at this time.


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