Provider name:

Tri-County Technical College

Program name:

CCE-Help Desk Analyst: Tier 1 Support Specialist

Program description:

If you're interested in being a part of the computer industry, working in customer support is a great place to start. The Help Desk Analyst: Tier 1 Support Specialist Online Training Program will give you the skills to work in this exciting field. This online certificate program is offered in partnership with major colleges, universities, and other accredited education providers. The Help Desk Analyst: Tier 1 Support Specialist course is a preparation for the Support Performance Tier-1 Support Specialist (SPC-T1SS) Certification*. Students who complete the Tier 1 Support Specialist course have the option to sit for the SPC-T1SS Certification exam at no additional cost. Students who complete the course with a passing grade will receive a certificate of completion. Additionally, students who complete the course and the certification exam (both with a passing grade) will receive two certificates; one that shows course completion and one that states SPC-T1SS certified.

Program URL:

www.tctc.edu/learn

Description of business partnerships:

Year first offered:

2017

Student teacher ratio:

1:1

If any, what are the prerequisites for this program?

High School Diploma or Equivalent

Total Cost:

$1695.00