The Clinical Medical Professional career training program prepares students to gain industry certification and ultimately to work as a Medical Assistant with a focus on Phlebotomy and Electrocardiography (ECG/EKG). The online courses will prepare students for the Certified Clinical Medical Assistant (CCMA) and Certified Medical Administrative Assistant (CMAA) exams. Additionally, students will have completed the training requirements for the Certified Phlebotomy Technician (CPT) and Certified EKG Technician (CET) certifications sponsored by the NHA. Once hired as a Medical Assistant, the student can complete the required 30 successful venipunctures and 10 capillary sticks that are necessary to attempt the Phlebotomy certification exam, and the 10 EKG readings required for the EKG certification. Because Customer Service is a priority in situations where direct care or other patient/client interaction occurs, students will learn the fundamentals of Customer Service by completing a module that has been aligned with standards set forth by the International Customer Service Association (ICSA). Students that successfully complete this module will achieve certification as a Certified Customer Service Professional (CCSP).