Provider name:

Williamsburg Technical College

Program name:

Certified Customer Service Specialist

Program description:

A program that prepares individuals to possess the skills associated with direct promotion of products and services to potential customers and to function as independent sales representatives and managers. Includes instruction in consumer psychology, image projection, public speaking and interpersonal communications, sales organization and operations, customer relations, professional standards and ethics, and applicable technical skills.

Program URL:

http://www.wiltech.edu/continuing-education.html

Description of business partnerships:

Peddinghaus Corporation of SC, Palmetto-Synthetic Co., ITI Hydraulic, DSM Pharmaceutical, Otis Elevator, WasteZero, FTC,Santee Electric Tupperware Co., House of Raeford, Valley Forge,Nan Ya Plastic, & Honda of SC

Year first offered:

2015

Student teacher ratio:

1:35

If any, what are the prerequisites for this program?

None

Total Cost:

$695.00