Business Technology - Service and Account Management
The Business Technology - Sales & Account Management Program is designed to provide you with the skills and certifications necessary to greatly enhance your Sales, Marketing and Customer service career. The program enables you to become a certified expert on Microsoft business application products, the world's leading business productivity software tools, including Excel, Outlook and Project. It also provides you with applicable account management, sales, customer service, business management and marketing skills. The program is comprised of at least 200 hours of instructor-led or mentored training, including Microsoft Office 365 and professional business management classes. The program includes all necessary certification exam vouchers enabling you to earn your Microsoft Office Specialist (MOS) certifications and SMEI industry certification. You will also receive certificates for each of your individual classes, as well as a Business Certified Service Management (BCM) program certificate upon successful completion.
Combination of Education and Course(s)
All Student Program Completed Rate
All Student Credential Attainment Rate
All Student Employment Rate During 2nd Quarter After Exit
All Student Employment Rate During 4th Quarter After Exit
All Student Median Earnings in Employment During the 2nd Quarter After Exit
WIOA Participant Program Completion Rate
WIOA Participant Credential Attainment Rate
WIOA Participant Employment Rate During 2nd Quarter After Exit
WIOA Participant Employment Rate During 4th Quarter After Exit
WIOA Participant Median Earnings in Employment During the 2nd Quarter After Exit
NOTE: "N/A" indicates that there is insufficient data and/or a program served fewer than ten WIOA students to calculate the performance measures at this time.